Privacy Policy
4PL.COM – 4PL International C&F – 4PL Fleet – 4PL Cape – 4PL Africa – Transmart
Last updated: 28 January 2025
4PL Group is committed to protecting your privacy and ensuring that your personal information is collected, used, and safeguarded in compliance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and other applicable South African privacy laws.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us, whether through our website, services, or other business engagements.
1. Definitions
- Personal Information: Any information relating to an identifiable, living natural person or an identifiable, existing juristic person, as defined in POPIA.
- Data Subject: The individual or entity whose personal information is being processed.
- Processing: Any operation concerning personal information, including collection, storage, modification, sharing, and deletion.
2. Collection of Personal Information
We collect personal information in various ways, including but not limited to:
- Direct interactions (e.g., when you fill out forms, contact us, or provide information to access our services).
- Automated technologies (e.g., website cookies and analytics tools).
- Third-party sources (where legally permissible).
The types of personal information we collect may include:
- Contact details (name, email, phone number, address).
- Identification details (ID number, company registration number, VAT number).
- Payment information (bank details, billing information).
- Website usage data (IP addresses, browsing behaviour).
- Employment information (for employees, job applicants, or contractors).
3. Purpose of Processing Personal Information
We process your personal information for the following purposes:
- To provide and manage our products and services.
- To communicate with you regarding inquiries, support, or business transactions.
- To comply with legal and regulatory obligations.
- For security and fraud prevention.
- To analyse and improve our website and services.
- To manage recruitment and employment.
We will only process personal information for these purposes or any other lawful purpose compatible with the original intent.
4. Lawful Basis for Processing
We process personal information based on the following lawful grounds:
- Consent: Where you have given explicit consent.
- Contractual necessity: Where processing is necessary to perform a contract with you.
- Legal obligation: Where required to comply with applicable laws.
- Legitimate interests: Where processing is necessary for our legitimate business interests, provided it does not infringe your rights.
5. Sharing and Disclosure of Personal Information
We do not sell your personal information. However, we may share it with:
- Service Providers & Business Partners: To assist in delivering our services (e.g., IT service providers, payment processors).
- Regulatory Authorities: To comply with legal obligations.
- Affiliates & Subsidiaries: As part of business operations.
- Third Parties in Business Transfers: If our business undergoes a merger, sale, or restructuring.
When sharing information, we ensure appropriate safeguards are in place to protect your data.
6. International Data Transfers
If we transfer your personal information outside South Africa, we will ensure such transfers comply with POPIA and applicable data protection laws. This includes implementing safeguards like contractual clauses or ensuring the recipient country has adequate data protection measures.
7. Data Retention
We retain personal information for as long as necessary to fulfil the purpose for which it was collected, comply with legal obligations, or for legitimate business needs. Once no longer required, data is securely deleted or anonymized.
8. Security Measures
We implement technical, organizational, and administrative measures to protect personal information from unauthorized access, loss, or misuse. These include:
- Encryption and secure data storage.
- Access control and authentication measures.
- Regular security assessments.
Despite our efforts, no system is entirely secure, and we cannot guarantee absolute security.
9. Your Rights
As a data subject under POPIA, you have the following rights:
- Access: Request details of personal information we hold about you.
- Correction: Request correction of inaccurate or outdated information.
- Objection: Object to the processing of your data for certain purposes.
- Withdrawal of Consent: Withdraw consent where processing is based on consent.
- Deletion: Request deletion of personal information where legally permissible.
- Lodging Complaints: Submit complaints to the Information Regulator of South Africa if you believe your rights have been violated.
Contact the Information Regulator:
Website: https://www.justice.gov.za/inforeg/
Email: complaints.IR@justice.gov.za
10. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve user experience and analyse traffic. You can manage cookie settings via your browser.
11. Third-Party Links
Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies.
12. Children’s Privacy
We do not knowingly collect personal information from individuals under 18 years old. If we become aware of such collection, we will take appropriate action to delete the data.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The latest version will be available on our website, and material changes will be communicated where necessary.
14. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, contact us at:
Email: privacy@fourpl.com
Phone: +27 86 101 7475
Address: 50 Via Salara Crescent, Irene Corporate Corner, Centurion, 0133
